Patient Notify
Appointment texts and emails that send themselves - and tell you why when they don't.
View source on GitHub ↗- Status
- Available
- Category
- Patient Engagement
- Compliance
- HIPAA-ready
- Platform
- Built on the Canvas SDK
A walkthrough of Patient Notify is on the way.
Overview
No-shows and phone-tag follow-ups are the price of patients not knowing where they stand. Patient Notify sends confirmations, reminders, cancellation and no-show notices, and telehealth join links over text and email - with per-visit-type templates, a per-patient send history in the chart, and plain-language delivery explanations when a message can't go out.
A closer look
Key benefits
What it isWhy it matters
The moments that matter, coveredConfirmations when a visit is booked, reminders before it, alerts on cancellations and no-shows, and telehealth join links on time.
Template control without codeAdmins set global templates and channels once, override any visit type, and add custom variables from a single admin page.
Chart-level visibilityStaff see every notification sent to a patient and can send or retry by hand, with a preview before it goes out.
Honest delivery statusOpt-outs, blocked numbers, and missing credentials surface as plain-language skip reasons - never silent failures.
Timezone-aware schedulingReminders send at a configured local time, so a day-ahead nudge never wakes a patient at three in the morning.
Related plugins
Get started
Contact Us for Patient Notify
Pricing depends on your organization and plugin selection. Leave your details and we’ll get back to you shortly - or email info@vicert.com.
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